Present general conditions regulate relations between:_
and their web clients ("The client" in advance)
Before any transaction the client recognices to know and accept this general conditions after clicking accept.
1/ Special conditions of sale
Customer acknowledges knowing, at the time of placing the order, the particular conditions of sale indicated on the screen (name, price, weight, quantity, product details, cost of benefits, etc.) and expressly accept without reservation. The placement of the order and its confirmation by the client materialize the full and complete acceptance of the particular conditions of sale, only applicable to order.
2 / Checkout
The customer places the order by clicking on the "add to basket". The requested a total that includes all confirmed by the customer to click on the button items are added "I accept the terms of sale and make the payment" on the menu bar.
The automatic recording systems PINOT® serve as proof of the nature, content and date of order.
3 / Order Confirmation
PINOT® confirms acceptance of your order to the customer by email. The sale will not end until PINOT ® confirm the order.
PINOT® reserves the right not to confirm an order for any reason in particular as product supply, a problem concerning the order received, an abnormal order or a foreseeable problem concerning the shipping.PINOT® iwill inform the customer.
4 / Terms of delivery orders
The customer will choose the place of receipt of the goods at the time of ordering. PINOT® reserves the right to use all means necessary to make delivery of the goods at the address given by the customer. By accepting the General Conditions, the customer agrees, if necessary, to pay customs charges.
5 / Delivery
Deliveries will be made within a period of 8 working days. If an item is not in stock at the time of ordering, we will tell and we will confirm the date you will be available or will propose an equivalent replacement product. Delivery is paid by the recipient.
6 / Expenses delivery and receipt of orders
Delivery costs totaled ------ euros (VAT included) for less than --euros (VAT included) (no delivery charges) sales. For all sales greater than or equal to - EUR (VAT included) (no delivery charges) will be indicated delivery charges.
When ordering, the customer agrees to sign the reception by the person making the delivery, which may include any comments it deems necessary. By signing sheet reception, the client acknowledges receipt of the number of packages specified therein. If the customer notes the lack damaged products or product, you may exercise your right of withdrawal.
Every event as, for example, force majeure, accident, strike, administrative decision or transport strike to delay, prevent or make the supply is exorbitant, constitute, by express agreement, a clause of suspension or termination of the obligations of the PINOT® society without compensation for the benefit of the customer if the event takes place over 3 days. In these circumstances, the customer will be exempted completely and automatically, their obligations concerning your order.
PINOT® inform the customer by any suitable means and the same day that the event occurs so that it can freely cancel their orders by reply e-mail once notified the event.
7 / Shipping Company
Deliveries will be made by ---- during normal business hours. Select shipping address for someone to receive the package.
8 / Price
All prices are in euros and include VAT. The price charged to the customer is the price indicated on the order confirmation sent by PINOT®. The payment for products and services is by credit card on a secure server environment our supplier. The charge on the customer's credit card will be made in euros on the day of acceptance of the order by PINOT®.
9 / Sheet Products
The photographs showing the products are provided for information only. The texts accompanying these photographs are the reproduction of information contained in the packaging or instructions. The differences between pictures and products can only be minimal and do not affect the essential characteristics of the products.
10 / Payment
The products ordered will be delivered after payment by credit card (Master Card, Visa Card, American Express, JCB).
11 / security of private information (Computer National Commission and Freedom)
PINOT® is obliged to protect your private information. Personal data collected during your connection to our retail site will be used only to treat your order. We will not sell, lease or disclose your personal information to any person (or anyone else).
12 / Request Info
When ordering through the site www.pinot.es, agrees that society PINOT® use personal data about you, communicated by you or collected through the operation of the site. These data (name, e-mail address, mailing address, credit card number with expiration date, etc ...) are necessary for us to process your orders.
13 / Security of personal data
Sending orders (containing the account information) is made through a secure server. Also, message transmissions are protected against unauthorized access by third parties.
14 / Warranty
The customer will benefit from the legal guarantee of hidden defects in the products sold. All our products are designed and manufactured with the utmost care. However, the warranty is void if failure or damage due to improper handling occur, lack of maintenance or care.
15 / Right to resend goods and retraction term
You are entitled to withdraw from this contract within seven days without justification.
The withdrawal period will expire after seven days from the day you or a third party indicated by you, other than the carrier acquires physical possession of the goods.
To meet the withdrawal period it is sufficient that the communication concerning your exercise of the right of withdrawal is sent before the deadline for withdrawal.
Effects of withdrawal
In case of withdrawal meanwhile, we will refund all payments received from you, including the costs of delivery without undue delay and in any event no later than 14 days from the date on which we are informed of their decision to withdraw from this contract. Will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly provided otherwise; in any case, will not incur any fees as a result of the repayment.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of returning the goods, whichever condition is met first.
Only you are responsible for the diminished value of the goods resulting from a different than necessary to establish the nature, characteristics and functioning of the goods handling.
16 / Intellectual Property
When connected to the Internet site created by PINOT®, owner of all intellectual property rights thereof, the customer may not copy or download all or part of its content without express prior authorization of PINOT®.